NEW PATIENTS

Welcome to PS Clinics,

On behalf of our providers and staff, we would like to welcome you to our office and thank you for choosing us as your primary healthcare provider. We are committed to provide you with excellent care by utilizing high-end technology and personalized care. It is our goal to offer outstanding service to all of our patients. This page is intended to provide you with information about what to expect about your visit. Be sure to fill the forms to the best of your knowledge. Your insurance card and a government photo ID will be required at every visit. Our goal is to be your provider of choice.

We welcome you to our practice and hope this turns out to be a long term relationship.

Welcome Aboard!!

Sincerely,

Kulmeet Kundlas MD
Sukumar Mathan MD
Kenley Pierre Louis, ARNP

Getting To Know You:

We would like to help you get the most out of your visit. Your time with your provider is valuable and we have some recommendations:

  1. Complete the Patient Information Sheet.(attach form)
  2. Complete the Personal Medical History. Be sure to include all medications, including over-the-counter medications and supplements. Make sure you let your provider know about any refills you may need.
  3. Review and Sign the Notice of Privacy Practices. (attach form)
  4. You may optionally fill out:
    1. Authorization for Release of Medical information from your previous doctor. (attach form)
    2. Advance Directive Forms. (attach form)
    3. Permission to access your Prescription history from your previous doctors. (attach form)

If you have questions or would like assistance in completing any of these forms mentioned above, please call our number listed below.

During your First Appointment:

Your first appointment will be the opportunity for us to get to know. You will be asked about medical history and will have detailed physical exam. Most of the time patients are seen in primary care office for one the three major reasons. These are sick visits, chronic disease management (e.g. Diabetes, High BP, High Cholesterol, etc.) and for preventive care (most commonly know as Complete Physical)

Sick Visit -– if any thing is ailing you, our goal is to see you on priority basis and comfort you ASAP. We will see you on same day. For your convenience we are also open in our Winter Haven office on Saturday 10 am to 1 pm.

Chronic disease management — PS Clinics is committed to provide you evidence based medical care based on approved guidelines in order to prevent the long term complications of these deadly disseases

Preventive Care (Physical)
PAP Test (women age 21-64)
Mammogram (Women over 40)
Cholesterol (Men and Women age 20 and older)
Colorectal Cancer (Men and Women ages 51-80)
Prostate Cancer (Men over 50)
Immunizaton—Flu and Pneumonia shots ( attached PDF)

Electronic Medical Records

We use electronic medical records to maintain all your health information. We also interface electronically with all major laboratories in this area including QUEST and LABCORP. Laboratories results come automatically into your patient record once they become available. In addition all documents from hospitals, specialists, radiology centers are scanned into your electronic chart.

At the end of each visit your provider will give you a set of sheets that may include:

  • Summary of the visit listing the main issues, proposed treatment and medications.
  • Lab Scripts if you need to get some labs done. Before getting any labs done (Please make sure that you ask your insurance whether they provide coverage for those labs)
  • Medication Scripts to be brought to the pharmacy. In many occasions, we will send the prescriptions directly to the pharmacy via fax or electronic means

E-PRESCRIPTION

  • Procedure or Diagnostic Test Scripts: These scripts are for studies that will be scheduled in-house: Echoes, ultrasounds, stress test or nuclear studies; or to be scheduled in other radiology centers: i.e. x-rays, mammograms, MRI, CT-scans, etc. Make sure that you get an appointment for these procedures before you leave the office if you were ordered one.
  • Referrals to Specialists: As primary care providers we will schedule your specialist appointment in order to ensure that the specialist gets all the medical information they need before they see you. If you have a preference of specialists, let our Referral Department know. We encourage you to have our Referral Department schedule your specialist appointment within 24 hours unless it is urgent.

During Check-out, you will also be provided with:

  • Summary of the visit if it was not provided by your doctor.
  • Receipt of Payment including your charges, co-pay, deductibles and your next appointment.

What we expect from you:

In order to achieve the best quality care we believe that as a patient you have some responsibilities:

  • You have the responsibility to be accurate and thorough when providing information about your medical history to our medical staff in order to effectively care for you.
  • You have the responsibility to ask for clarification about any aspect of your care which you do not fully understand and to participate in developing mutually agreed upon treatment goals.
  • You have the responsibility to follow the agreed upon plans and instructions for your care.
  • You have the responsibility to notify your health care provider if you notice any change in your health.
  • You have the responsibility to extend reasonable courtesy toward all health care providers during the treatment process.

In order to help you with your medical issues, both PS Clinics and you need to work together to succeed!